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United Airlines Holdings, Inc. (UAL)·Q3 2025 Earnings Summary

Executive Summary

  • Q3 2025 delivered mixed but resilient results: adjusted EPS of $2.78 beat S&P consensus while revenue modestly missed; management raised Q4 adjusted EPS guidance to $3.00–$3.50, citing a “meaningful” YoY TRASM improvement and the highest revenue quarter in company history ahead .
  • Key positives: cost discipline (CASM-ex down 0.9% YoY), premium mix (premium revenue +6% YoY), and loyalty (+9% YoY) offset TRASM pressure (-4.3% YoY) on 7.2% capacity growth .
  • Management emphasized United’s brand-loyal strategy and technology-driven efficiency to de-commoditize demand and expand margins; they aim to add “at least a point” of margin per year and see potential to double loyalty EBITDA by decade-end .
  • Stock catalysts: Q4 guide above expectations, visible unit revenue inflection into Q4, accelerating premium initiatives (Starlink rollout), and deleveraging progress (net leverage 2.1x) .

What Went Well and What Went Wrong

  • What Went Well

    • Brand-loyal strategy underpinning resilience: “Our ability to grow earnings in the face of macro issues is proof that the brand-loyal UnitedNext strategy is resilient…on our path to solid double-digit margins” — CEO Scott Kirby .
    • Premium and loyalty engines: premium revenue +6% YoY; loyalty revenue +9% YoY; co-brand remuneration +15% YoY with higher spend and retention .
    • Cost and operations: CASM-ex down 0.9% YoY; technology tools (e.g., iPads for maintenance, Orca IROPS optimizer) and management headcount down 4% YoY supported cost performance; Q3 had the highest third‑quarter completion factor in company history .
  • What Went Wrong

    • Unit revenue pressure: TRASM -4.3% YoY on a 7.2% capacity increase; PRASM -5.0% YoY; softness concentrated in Q3 seasonality and select markets .
    • Latin America underperformance: revenue/pricing pressure driven by elevated competitive capacity in Mexico/Central America; management plans to pull non-core underperforming flying and expects sequential improvement in Q4 .
    • Newark event and timing issues: Newark disruption earlier in the year and one point of maintenance expense timing into Q4 weighed on Q3; share recaptured over the quarter but at lower yields initially .

Financial Results

MetricQ1 2025Q2 2025Q3 2025
Revenue ($B)$13.21 $15.24 $15.23
Revenue Consensus Mean ($B)*$13.18*$15.34*$15.29*
Adjusted EPS ($)$0.91 $3.87 $2.78
Primary EPS Consensus Mean ($)*$0.74*$3.81*$2.68*
Adjusted EBITDA ($B)$1.26 $2.55 $2.08
EBITDA Consensus Mean ($B)*$1.28*$2.71*$2.05*
Pre-tax Margin (GAAP, %)3.6% 8.2% 8.2%
Pre-tax Margin (Adj., %)3.0% 11.0% 8.0%
Revenue YoY (%)5.4% 1.7% 2.6%

Notes: Consensus figures marked with * are S&P Global values; see disclaimer in “Estimates Context.”

  • Q3 vs estimates: Adj. EPS beat ($2.78 vs $2.68*) while revenue slightly missed ($15.23B vs $15.29B*); adjusted EBITDA modestly beat ($2.08B vs $2.05B*) .

KPI/Unit Economics

KPIQ1 2025Q2 2025Q3 2025
TRASM (cents)17.58 18.06 17.42
CASM-ex (cents)13.17 12.36 12.15
Average Fuel Price ($/gal)$2.53 $2.34 $2.43
Load Factor (%)79.2% 83.1% 84.4%
ASMs (mm)75,155 84,347 87,417
Passengers (000s)40,806 46,186 48,382

Passenger revenue mix (Q3 2025)

RegionRevenue ($B)PRASM YoYYield YoYASMs YoY
Domestic$8.10 (3.3%) (2.2%) 6.6%
International (Total)$5.72 (7.1%) (6.3%) 7.9%
Europe$2.93 (7.3%) (6.0%) 6.5%
Middle East/India/Africa$0.35 6.1% 4.5% 23.3%
Pacific$1.36 (3.9%) (5.1%) 5.9%
Latin America$1.08 (13.5%) (10.7%) 10.1%

Non-GAAP adjustments in Q3: special charges (credits) included $73M net gains (primarily aircraft sale-leasebacks), which reduce GAAP EPS to the adjusted basis used for consensus comparison .

Guidance Changes

MetricPeriodPrevious GuidanceCurrent GuidanceChange
Adjusted Diluted EPSQ4 2025n/a$3.00–$3.50 New
Profit Sharing AccrualQ4 2025n/a$250–$300M New
Adjusted Diluted EPSFY 2025$9.00–$11.00 (as of Q2 update) “Trending toward the better half of the $9–$11 range” (commentary) Maintained; bias higher
EWR Impact to Adj. Pre-tax MarginQ4 2025~0.0 point (as of Q2 update) Not updated in Q3 materialsMaintained

Fleet outlook nuance: YE 2025 mainline fleet plan increased to 1,065 (from 1,058 in July), reflecting improved narrowbody deliveries; total MAX/A321neo/XLR counts updated accordingly .

Earnings Call Themes & Trends

TopicPrevious Mentions (Q-2 and Q-1)Current Period (Q3 2025)Trend
Brand loyalty / de-commoditizationUnited to remove 4 pts domestic capacity starting Q3 to protect margins; brand-loyal strategy seen as resilient .Strategy credited for resilient earnings through macro volatility; path to double-digit margins .Strengthening
Premium mix and loyaltyPremium +5.6% YoY; loyalty +8.7% YoY in Q2 .Premium +6% YoY; loyalty +9% YoY; co-brand remuneration +15% YoY .Improving
TRASM seasonality & Q4 inflectionQ2 TRASM -4.0% YoY .Q3 TRASM -4.3% YoY, but bookings inflected in July; Q4 TRASM to “meaningfully improve” .Improving into Q4
Newark operationsEWR performance led NYC peers in June .Best-ever Q3 completion; EWR capped at 72 ops/hr through Oct-26 .Stable/Improving
Latin America performancen/aUnderperformed; competitive capacity in MX/CAM; trimming non-core flying; expect Q4 sequential improvement .Under review
Tech/AI to lower CASMDigital adoption and operations tech highlighted in Q1 .CASM-ex -0.9% YoY; iPads for maintenance, Orca IROPS optimizer; mgmt headcount -4% .Ongoing
Starlink rolloutFAA mainline STC Sep-26; >50% of regional jets equipped .First Starlink-equipped 737-800 launched Oct-15; NPS “off the charts” .Accelerating
Regulatory: Russian overflightsn/aU.S. carriers at disadvantage; calls for level playing field incl. Hong Kong .Ongoing
Loyalty EBITDAn/aTarget to double loyalty EBITDA by decade-end; details to come .Strategic focus

Management Commentary

  • Strategic focus and resilience: “We delivered strong third-quarter results…our ability to grow earnings in the face of macro issues is proof that the brand-loyal UnitedNext strategy is resilient…path to solid double-digit margins” — Scott Kirby .
  • Cost discipline via technology: “Our third-quarter CASM-X was down 0.9%...examples include iPads for maintenance...and our Orca tool…Our management headcount is 4% lower than last year” — Mike Leskinen .
  • Premium/yield dynamics: “Premium cabins outperformed…TRASM for premium cabins outperformed the main cabin by five points…United had the company’s all-time highest business revenue ticketing the week ending Oct 5” — Andrew Nocella .
  • Q3 seasonality pivot: “In 2026 we’ll…end the summer schedule a week early, operate 15% fewer red-eyes, and cut more capacity from July 4th…pursuit of higher margins” — Andrew Nocella .
  • Starlink as differentiator: “Our first 737‑800 took off…with dramatically higher NPS scores…one of the biggest things we’ve done in a really long time” — Management .

Q&A Highlights

  • Premium leisure vs corporate yields: Premium leisure quality often exceeds traditional corporate in domestic; corporate remains higher on long-haul; United will lean further into premium capacity in 2026 .
  • Latin America strategy: Management acknowledged underperformance; expects the largest sequential improvement in Q4, trimming non-core non‑Houston flying; holding ground in Houston .
  • Costs/maintenance timing: ~1 point of maintenance shifted from Q3 to Q4; no accrual for flight attendants until ratification (target early 2026); CASM-X framework of +2–3% run-rate over multi-year .
  • Q4 unit revenue and bookings: Booked a couple points ahead into Q4 (intentionally, with some yield trade-off); expects international TRASM to outperform domestic in Q4 .
  • Loyalty economics: Target to double loyalty EBITDA by decade-end; details to come; co-brand remuneration strong .

Estimates Context

  • Q3 vs S&P Global consensus: Adjusted EPS beat ($2.78 vs $2.68*), adjusted EBITDA beat (~$2.08B vs $2.05B*), revenue slight miss ($15.23B vs ~$15.29B*) . Management said EPS was “ahead of Wall Street expectations of $2.68” .
  • Prior quarters: Q2 adjusted EPS beat ($3.87 vs $3.81*) and revenue slight miss ($15.24B vs $15.34B*); Q1 adjusted EPS beat ($0.91 vs $0.74*) and revenue slight beat ($13.21B vs $13.18B*) .

Consensus metrics marked with * are Values retrieved from S&P Global.

Key Takeaways for Investors

  • Q4 guide sets a constructive near-term setup: $3.00–$3.50 adjusted EPS and “meaningful” TRASM improvement point to a positive revenue mix/seasonality pivot into year-end .
  • The brand-loyal strategy is translating into resilience and relative margin strength; premium and loyalty drivers continue to outgrow the system .
  • Expect medium-term margin expansion from schedule/seasonality changes (de-peaking Q3), premium upgauging, and tech-enabled cost efficiencies (CASM-ex discipline) .
  • Watch Latin America: management is pruning underperforming capacity and expects sequential improvement; execution here is a key proof point for 2026 margin plans .
  • Starlink is an underappreciated product differentiator likely to support NPS, premium uptake, and connected media monetization as installations scale through 2027 .
  • Balance sheet is improving (net leverage 2.1x; repayment of MileagePlus bonds), enabling opportunistic buybacks while targeting investment-grade over time .
  • Risk watchlist: macro/ATC/government shutdown exposure is acknowledged in Q4 guidance range; continued capacity rationalization by industry is a tailwind to margins if sustained .